BeDesk v1.3.5 - PHP客户支持 & 帮助平台工单系统
Admin with full permissions: email: email@example.com password: demo
Agent with restricted permissions: email: firstname.lastname@example.org password: demo
Customer with minimal permissions: email: email@example.com: demo
2020 October 02 - Version 1.3.5
Only one device can now be allowed to be logged into user account at the same time.
Changed default mailbox folders so it's easier to see which tickets are assigned or unassigned.
"Pending" tickets will no longer be included in the count number next to folder name.
"Open" tickets will now have bold text so they it's easier to tell "open" and "pending" tickets apart.
Tickets per page setting in tickets list will now be remembered.
Parent categories in "article grid" help center layout can now have articles as well as child categories.
Persist pagination and sort parameters between page reloads in ticket list.
Category page article list now can load more articles when scrolling down.
Don't show folders that have no tickets in left sidebar of ticket list.
User tags will now be shown in conversation sidebar.
Tickets in search modal can now be sorted properly.
Same condition and action type can be now used multiple times in same trigger.
Automatically clear help center homepage cache after updating/deleting category or article.
If envato integration is enabled, individual purchases can now be added by code from account settings page.
Tags in article list can now be clicked and will filter article list by that tag.
Compatibility with new pusher API version.
Don't count closed tickets toward ticket count of "mine" folder.
Fixed an issue where date range for ticket report might skip the first day sometimes.
Fixed an issue where agents would not be able to open notification subscription page sometimes.
Styling applied in conversation editor will now correctly appear in agent notification reply preview snippet.
Help center search page will now show correct total matched article count.
"Send and next ticket" action will no longer automatically open tickets that are assigned to someone else.
All text on ew ticket page will now be correctly translatable.
Fixed several article display issues on certain tablet sizes.